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The JISC 2012 paper on Extending the learning environment provides information which assists in informing the review process of VLEs.
Earlier in 2012, Northampton went through a VLE review process and the notes and links below may be of interest to institutions which are going through a similar process. I have sub-titled this post ‘Caviar or Red Herring’ as the process may be seen as either a quality opportunity to ensure that you have the best product (the Caviar) or an opportunity to spend significant time comparing products with very similar functionality (the Red Herring) – you may not be sure which you have until you get to the end of the process…..and could end up with a mix of the two !
** Please note that the review below was conducted early in 2012 – all products mentioned were reviewed at that time and have changed significantly since in terms of functionality and version. **
We started the review process with a number of key principles:
- The institution is committed to reviewing its virtual learning environment to ensure suitability for purpose and cost effectiveness.
- Any change must enhance the student experience. Staff and students should evaluate the options and be involved in the change decision. Dedicated and nominated staff within the Schools should be allowed time to review the options with the support of their Dean.
- The change process can be disruptive for staff and students due to the migration needed. This can be mitigated though recruitment of dedicated staff to support the process.
- Whether we maintain the current platform under the current VLE or move to an alternative platform, the review is an opportunity for staff to fully engage with all students and University stakeholders.
- Material and structure should be reviewed and improved where possible. Templates and support will be provided and staff will engage with these. Additional long term support will need to be considered.
- All platforms under the VLE should be externally hosted at present to provide maximum uptime.
[The decision to go hosted with the current VLE (Blackboard] was made in 2007 based on the need for high level system availability which could not be guaranteed with internal hosting. This decision was based on Northampton’s internal culture and infrastructure. It was decided at the time of the VLE review that the system should be maintained as a hosted operation]
As part of the process we were aware that several other institutions had conducted VLE reviews in the past year and contacted these to obtain a copy of their findings – some were more open than others (for obvious reasons).
This brief report is a summary of the six VLE reviews which we were able to obtain.
Reviews were instigated by either / and:
- Issues caused with current internal hosting
- An impending significant upgrade to the current system
- A perception that a move will save money
Four of the six will continue to use Blackboard; one is moving to Moodle on cost grounds; ** are considering moving to Moodle.
Uptime is considered a key issue for all reviews and most are considering, or have already moved to hosted option regardless of the product chosen.
Functionality reviews have tried to compare the latest features of each system and there is an inevitable cross over between them. Analysis of the reviews seems to indicate that Blackboard currently has a more intuitive structure ‘out of the box’. Flexible designs may be achieved in Moodle.
All reviews have noted that there is a ‘transition cost’ which pushes up the Total Cost of Ownership (TCO). Moodle options necessitate the need for a developer (or team) in house to make best use of the system and customise the interface.
The majority of academic staff within the reviews noted no pedagogical advantage in moving from Blackboard to Moodle and felt that any such a change would present a significant risk to the current status of the University’s core business and its likely future development. Retraining would be needed in any transition.
** noted that staff development and training needs were often overlooked, or severely underestimated in transitions. They had migrated to Moodle as a perceived cost saving.
Recommendations:
- The TCO of any migration is fully costed
- Staff and students need to be fully consulted in current and future needs
- Regardless of the option chosen – staff need to be fully supported and encouraged to make best use of it. Some current poor student reviews within the current VLE were prompted by poor academic engagement with the system rather than any lack of functionality.
- The review process must review the latest available version of each VLE.
- Considering the current IT infrastructure, we need to maintain a hosted solution regardless of the option selected.
The final report which was presented to the University Executive Group summarised the 4 month review process. Please note that some confidential details have been removed for obvious reasons.
The decision to remain with Blackboard for a further three years was based on a wide range of factors and not just the basic cost. The TCO which included price, cultural issues and migration meant that the decision was the best for Northampton at that time. I’m fully aware that other institutions will conduct reviews which will be conducted within a completely culture and with different needs which will lead them down a different path. We will be looking for a formal review again in 2014/15 – let’s hope that this is a ‘Caviar’ experience.
For further details on the review process please contact Rob Howe
The default My Sites box on your NILE homepage is an unhelpful, alphabetical mess. We attempted to alleviate a little bit of the ridiculousness by prefixing site titles with ’12/13′ last year so at least all your 12/13 sites will appear at the top of the box, but we have come up with a better solution! It’s called ‘Group by Term’ and you can enable it on your own NILE homepage by following these instructions.
Hover your mouse over the My Sites box and click on the cog icon at the top right:
In section 1 of that screen, tick the box next to ‘Group by Term‘:
So far, we have two Terms set up on NILE, one for the 12/13 academic year, and one for 13/14. You can specify which one(s) you would like to be displayed in your My Sites box (Show Term), and also whether you would like see the Term, by default, in its expanded or collapsed state (Expand Term) – click on the image to zoom in.
Choose whichever options you require, click Submit and you will see a better organised My Sites box:
Between July 21st 3pm BST and July 22nd 3am BST , NILE was upgraded to the latest version.
Northampton was previously on Blackboard 9.1 service pack 9 and is now on service pack 13.
Whilst during the academic year mainly security fixes are applied, annually we need to ensure that NILE is at the most stable version with the latest features to benefit staff and students. Our hosting contract provides us with at least 99.9% availability for NILE 365 days a year providing we ensure that we maintain our version.
The new version contains new functionality which will be of use to staff and students and ensure that NILE is maintained as an advanced virtual learning environment to maximise the student experience.
For more details on the main changes then please follow the links below. Major new features were included in service packs 10 and 12. Service pack 11 just included a number of minor improvements.
*SP 11 and 13 are maintenance service packs that included fixes and improvements to features introduced in Service Packs 10 and 12 respectively.
A list is available for those that wish to check browser compatibility with SP12.
A staff and student focus group were consulted on the changes which were introduced. If you would like to join this group then please contact Rob.Howe@northampton.ac.uk.
PLEASE NOTE: All sessions listed below are being held in the Park Library 1st Floor (TPod)
SaGE Essentials
This session is for both staff who are new to Submission and Grading Electronically (SaGE) and those who need a refresher on the current process. The event will cover the SaGE workflow including marking in Turnitin; passing grades to the NILE gradecentre; and downloading grades to send to the SATs.
| Dates (s) | Time (s) |
| 1/5/13 | 2-4:30 |
| 10/5/13 | 9:30-12:00 |
| 13/5/13 | 2-4:30 |
| 22/5/13 | 9:30-12:00 |
| 4/6/13 | 2-4:30 |
| 12/6/13 | 9:30-12:00 |
SaGE Beyond the Basics (Rubrics)
A dedicated session for those who have already attended the SaGE Essentials session and are confident with the basic SaGE workflow. The event will focus on both the Turnitin and NILE rubrics which are currently available. Rubrics are useful for specific styles of marking and may only be suitable in certain situations.
| Date | Time |
| 23/5/13 | 2-4 |
SaGE Beyond the Basics (Using the NILE assignment submission area / groups and video submissions)
A dedicated session for those who have already attended the SaGE Essentials session and are confident with the basic SaGE workflow. This event will focus on the NILE assignment submission area which may be used for both individuals and groups. It will also cover alternative styles of assignment submission such as video submissions.
| Date | Time |
| 20/5/13 | 2-4 |
NILE Essentials – Making the most of your NILE site
This session will introduce the new NILE sites which are being used for all 2013/14 module and course areas. Find out the Top Ten most common mistakes with existing NILE sites and how to avoid them to improve the student experience. Attendees will develop confidence with working in their NILE area to add new and exciting content.
| Date | Time |
| 12/6/13 | 2-4 |
NILE – Beyond the Basics (Encouraging collaboration and NILE interaction using Blogs, Journals and Wikis)
This session will allow participant to explore the Blogs, Journals and Wikis tools inside NILE which encourage greater collaboration.
| Date | Time |
| 27/6/13 | 2-4 |
NILE – Beyond the Basics (Developing assessments using Tests and Pools.)
This session will explore the test, survey and question pool tools within NILE. These tools may be used with features such as adaptive release and the performance dashboard to allow greater student interaction with content and a higher level of tutor understanding of student engagement.
| Date | Time |
| 27/6/13 | 10-12 |
Working with sound, video and lecture recording
Find out about the most recent advances which will allow you to capture individual student presentations or whole lectures. The session will provide an introduction to flip cams, Panopto and the new video tool embedded in NILE (Kaltura).
| Date | Time |
| 29/5/13 | 2-4:30 |
Increasing in class session interaction using smartboards and the voting handsets
Many opportunities now exist to increase the amount of student interaction within traditional lectures. Smartboards are located in many of the teaching spaces but are often only used to display PowerPoints. This event will introduce the range of tools which allow the Smartboard to ‘come alive’. In addition to the Smartboard, voting handsets may be used to increase the amount of feedback students provide within sessions. This event will provide practical experience on using these tools.
| Date | Time |
| 13/6/13 | 2-4:30 |
PLEASE NOTE: All sessions above are being held in the Park Library 1st Floor (TPod)
All of the sessions above and a number of other sessions listed below are also available on request for bespoke events (such as for Subject group training). Please contact your Learning Technologist or mail ltsupport@northampton.ac.uk for details on arranging these.
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Optional sessions:
Using Camtasia for screen recording
An introduction to webinars using WizIQ
Using Mobile devices for learning
Creating accessible documents for NILE
The summary of the 2013 Mobile Survey has now been published and we are really grateful to the 936 respondents who took their time to complete this. As part of the survey, we gave staff and students the opportunity to add comments and make suggestions about the University’s mobile provision and specifically about developments which needed to be made.
Downloads
iNorthampton is now made up of two key components which were previously bundled into a single app. The main iNorthampton download is available for both Android and Apple users – other devices (e.g. Blackberry) should make use of the pure web version as indicated on the January 2013 blog posting.
The link to NILE from iNorthampton will prompt the download of Blackboard Mobile Learn (this is also available as a separate download for Blackberry, Apple and Android).
Some respondents had noted issues with downloading iNorthampton onto their devices – these people should contact the Learntech team (LTSupport@northampton.ac.uk) for assistance. A few Android users noted concern over the permissions which were requested during download. The nature of the Android device requires these permissions in order for the app to run. A full list of the Android permissions and the reason for them has been made available.
Device support
The survey results indicate the continued growth of Apple and Android device usage. Blackberry users have declined over the three years of the survey and other devices have only negligible growth at the present time. The web based versions of iNorthampton complement the app for those that are unable to download this onto their device.
iPad users have requested a dedicated version of iNorthampton which complements the NILE (Blackboard Learn) download – this is planned for release later in 2013.
Wireless
The University has increased wireless coverage over Park and Avenue and is providing a number of new services to enhance this area. Eduroam is being phased in and will allow staff and students to be able to log onto the network at Northampton for long periods of time whilst moving around the site. It is already available to any Northampton staff and students who visit other Eduroam enabled sites. Just connect to Eduroam wireless from your mobile device and enter your Northampton username (in the format username@northampton.ac.uk) and password (which is normally used to log in to Northampton machines). It is anticipated to make this available at Park and Avenue shortly.
Extra Functionality requested
“Please can we have notifications from NILE when new announcements are being posted?”
This is now available within the Blackboard Mobile Learn download for Android and Apple devices – these users should ensure they have the latest download in order to receive this functionality.
“Can we get additional links to bus timetables, email, virtual desktop and other University services?”
Northamptonshire County Council have their own app (called NCC) for Android and iPhone, which was developed by staff here at the University. This already has live bus timetables, so we’d recommend you use this if you can. They also supply a text service to send bus times to your mobile.
We took the decision not to include email, as smartphones already include a tool to integrate this. We will be providing more guidance on how to setup email on devices in the Autumn release of iNorthampton.
Virtual desktop work is currently in development and will integrate this into iNorthampton as soon as it is released.
Where possible we will include links to University Services, but we will be maintaining a balance between iNorthampton just being full of links to the main University site and actually displaying data within the app itself.
“Please could we have more maps and opening times on iNorthampton?”
Currently the release includes maps for Park and Avenue campus. Maps are one of the reasons for the large size of the app as they are fully downloaded to be able to run offline. We are investigating alternative formats of maps and are currently looking at including town centre maps as part of the core download.
We hope to include opening times and (ideally) links to the restaurant menus in the summer release of iNorthampton.
“Could we have more use of texting for institutional messages?”
Northampton are currently investigating text messages through NILE this will be phased in during summer 2013.
If you would have any other comments on iNorthampton then please mail LTSupport@northampton.ac.uk
The LearnTech team have added a widget in the top right corner of the NILE screen to display the current time and date in the UK. This is to help overseas students to determine the correct deadlines to work to for online submission.
We have also added a box on the login page to notify users that the NILE and Turnitin services are (or are not) working normally. We will change the image to a red cross if there are any problems with either of the systems. At all other times a green tick will be displayed.
Released this week!
The new ‘My Library Account’ box embeds live library account information onto your NILE homepage. This information is updated in real time and will let you know what books you have borrowed, if you have any reservations waiting for collection and if you currently owe any fines. It will also let you link directly to your full Library account so that you can complete any further online transactions. We hope that this integration will help users keep up-to-date with their library borrowing and avoid any unnecessary fines or account problems.
Check it out next time you log into NILE.
A number of queries have been raised with the Learning Technologists about Grade Centre (GC) columns reverting to display a numeric value rather than UG/PG letter. This typically happens when a tutor changes the settings for the Turnitin (Tii) assignment after adjusting the Primary Display setting in the GC to display a letter instead of the numerical score. Turnitin have indicated that this is because of the way that Tii integrates with Blackboard (NILE) and as such the system is working properly. Tii have suggested that we submit a product enhancement request asking that if the GC primary display is changed to a letter then any subsequent changes to the Tii settings would not be overridden, which we have done. In the meantime …
- When setting up your Tii submission points, please think very carefully about what date you select for a post date. The University permits 4 working weeks from the submission date to the date when the feedback and grades should be released to students and we therefore recommend you choose your postdate accordingly.
- If you do have to change the post date for any reason, please remember that you will need to check your GC column settings and ensure that the column displays the appropriate letter rather than the numerical score.
- Don’t forget to ensure that the GC column is hidden from students until the post date (open the column menu in the GC, click Show/Hide to Users. Ensure the symbol indicating the column is hidden from students appears in the column header).
If you have any questions about this then please get in touch with the team.
On the 1st April the new module and programme / course NILE sites were created for the 2013/14 academic year.
These were based on the templates which have been discussed at the February and March University and School Student Experience Committees (SSECs).
As part of the preparations for populating the new NILE sites, module leaders are being contacted to provide details on any NILE sites which may be merged together to allow for easier administration. Support is also available to staff with regards to copying materials from previously used sites and setting up submission areas for students. A dedicated NILE Administrator is in post to assist with these tasks. Staff will still be required to be responsible for ensuring that material on the sites is current and correctly structured prior to their cohorts starting.
Introduction and Overview
Transition Out (TO?) was a six month intensive investigation (Jan – June 2012) funded as part of the URB@N project looking at how students want to use (or are already using) technology which will assist as they look towards completing their course and moving into employment or other future opportunities. This could be any type of technology ranging from mobile devices, social networking and cloud services. Students may not realise that the activities they are doing will assist with their transitions – they might be actively collaborating with peers (Ellison et al, 2007), using time management or planning tools, or generally enhancing their skills and experience using a range of technology. The work builds from the LLIDA (JISC, 2009) and SLiDA (JISC, 2010) investigation of supporting learners in a digital age.
Key Results (n=214)
•Word processing (85%) and email (88%) are the most popular technologies to support students as they leave the institution.
•Students under the age of 30 are more likely to use technology than those over this age (sig < 0.05)
•Males are tending to use technology to find future opportunities more than females (sig <0.05)
•66% had suffered from a lack of knowledge / confidence with the use of technology, however 22% would not seek out resources supplied by the University to help them improve their skills
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5 Key Messages For Students
1.Lock down your Facebook and Twitter accounts! Employers will search for you, make sure they can only see what you want them to – privacy settings are a must!
2.Get into Social Media – Open a LinkedIn Account and professionalise your Facebook! This is the ‘new’ job search, and it works!
3.Use the support services whilst you are here, have a problem with psychometric testing or need help on time management / planning ? Go and see Careers
4.Consider which email address you use to contact employers – KittyKatLOL@me.com is not going to give the best first impression!
5.Make use of MyPad or alternative portfolio system! Employers want evidence of your experience, and this is a great way to document what you do, as you do it, to then include in your CV. If you go on a placement this is a tool which could help you to make the most of your experience.
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Conclusion
From the data which has been gathered so far, teams which support students (e.g. Careers and Library) will be able to refine their support, engagement and provision. Those involved in the development and running of courses will be provided with further guidance and support to consider how development of the digital literacy of the cohort will impact on their ability to gain future opportunities on leaving. Provision should be integrated into the student experience rather than being seen as a bolt-on.
Resource Links
PDF of presentation made at Employer Engagement in a Digital Age – 4th July 2012 (University of Greenwich)
References
Ellison, N. B., Steinfield, C., Lampe, C. (2007), The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites. Available from: http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2007.00367.x/full [Accessed 30th March, 2012]
JISC (2009), Learning Literacies in a Digital Age [online]. Available from: http://www.jisc.ac.uk/whatwedo/projects/elearningllida.aspx [Accessed 30th March, 2012]
JISC (2009), Study of how UK FE and HE institutions are supporting effective learners in a digital age [online]. Available from: http://www.jisc.ac.uk/whatwedo/programmes/elearning/slida.aspx [Accessed 30th March, 2012]
Rossi, N. (2011), Social Networking: Professional standards and boundaries must be maintained when you are online. Available from: http://www.nmc-uk.org/Documents/NMC-Review/NMCReview_issue4.pdf Page 8. [Accessed 30th March, 2012].
Project Team:
Rob Howe and Penelope Stanton
Further details:
