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I recently read an insightful piece from Charles D. Morrison, which argues, among other things, for a clear distinction between ‘information’ and knowledge’ in educational discourse. Morrison, like many others, holds that while information may be transferred (e.g. through telling or lecturing), knowledge cannot – that is, information must be contextualised, applied, experienced in order to become knowledge. This will be a familiar point to anyone interested in effective pedagogy, but the article is worth a read, not least because it communicates clearly the responsibilities of this for the student as well as the tutor. It’s also a point that bears repeating at this time of year, as we consider the new cohorts of students who have already begun to walk in to our classrooms.

Different Walks of LifeEveryone, students and tutors alike, will bring something slightly different to the classroom. There will be differences in the prior knowledge and skills students have developed, but there may also be differences in the ways these are integrated into their experience – the preconceptions (and misconceptions) they have created in order to make new information make sense to them. This collection of intellectual baggage is what Phil Race refers to as ‘learning incomes’ – and it can really make a difference to how each student engages with new learning, even in the most carefully designed and structured learning activities. How then to ensure that each of these individuals can progress towards common intended outcomes?

Race argues that the best way to do this is to ask them what they already know, using one of our favourite tools here in Learning Design, the humble post-it. In the piece linked above, he describes a simple exercise designed to collate students’ thoughts on the most important thing they already know about a topic, and the biggest question they have. This kind of exercise is useful for helping teaching staff to identify knowledge gaps and misconceptions, but Race also points out another important gain: that “Learners are very relaxed about doing this, as ‘not knowing’ is being legitimised”. This can be particularly important for new students, who may lack confidence in their abilities, because it frames the classroom as a safe space for exploration, experimentation and failure (often a necessary precursor to success!).

If you’re thinking about using a similar diagnostic activity with your new learners this term, you might also find this post from Janet G. Hudson useful, as it includes a few more suggestions on how to gather data on common misunderstandings in your subject. Or, if you’re already using this type of activity, why not share your thoughts below on what has worked well for you?

Bob has always taught his module using a traditional lecture-seminar format. He wants to bring in some new ideas, but doesn’t have much time to read up on pedagogic research. In the CAIeRO, he is teamed up with Joe and Laura. Joe is a new member of staff from a distance learning institution, who uses a lot of open educational resources to support his students in independent study. Laura leads another module on the programme, where she has been trialling peer teaching and problem based approaches. They spend some time discussing, sharing and planning. At the end of the session Bob’s storyboard for the module looks very different…*

In the context of CAIeRO, a ‘storyboard’ is a visual plan of your module from beginning to end. Once you have the blueprint of the module agreed, the next step is to figure out how to deliver that in practice. This is sometimes the most challenging part of the CAIeRO process, but it can also be where the magic happens – where a new vision for the module starts to become a reality.

The main aims of the storyboarding task are around sequencing, alignment and coherence. These can be achieved through mapping out the themes, learning activities and assessment items – what students need to know, how they will learn it, and how they will show that they have learned it (that constructive alignment idea again!). The idea is to create a logical sequence of activity, or learning journey, that allows the learner to build knowledge, skills and understanding so that these can be demonstrated through assessment. We’ll then go on to consider in detail how that learning might happen, and what kinds of activities can be put in place to support it.

Post-ItYou will be asked to note down all of the broad themes that students on the module will need to learn about – the big concepts, the core skills, everything they’ll need to learn to reach the outcomes you’ve written – and to put them in some sort of sequence. This is a fun activity involving lots of post-it notes and flip chart paper, allowing things to be moved around and re-arranged as needed. The trick with storyboarding is to approach it from the perspective of the learner. Resist the temptation to replicate the way you deliver the module now – in week 1 I do this, in week 2 I do this… Instead, ask yourself: if I were a student coming to this for the first time, what would I need to learn first?

Start adding your post-its to the timeline – they need to learn about this, they need to learn how to do that – start with broad headings, and then break these down in to more detailed subheadings (these will be your learning activities). While you’re doing this, it’s also helpful to note down any relevant learning resources you have created or found (texts, videos, even expert speakers!). We’ll need these in the next section of the workshop. You might find you have more learning activities specified for introductory level 4 modules, where students might benefit from having more structure, and less for modules that are more student-led or involve more independent study. That’s fine, but if you’re unsure, you can do a quick ‘sense check’ back to your look and feel cards. Did you specify how much guidance you thought was appropriate? Are you sticking to that, or has your thinking changed?

Once you have a rough sequence for the learning activities, place your summative assessment activities on the timeline (usually using a different colour post-it). Here are some more ‘sense checks’. Are you covering all of the knowledge and skills needed for that assessment before it happens? If not, you need to move things around – or reconsider what’s being assessed at that point. Don’t worry if your blueprint changes as a result of storyboarding. CAIeRO is a dynamic process and nothing is set in stone! You should also check at this point that your learning activities plan includes opportunities to learn the skills required for the assessment, and to try these out formatively.

Storyboarding - click to enlarge

At this point you should be starting to get a sense of how the workload looks. Some areas of learning will be bigger than others. Some will cross over, and you may need to move things around. At this point there are two ‘sense checks’ to do. The first is around workload for the learner. Can you space out the activities evenly so that the workload is balanced? Do you know what’s happening in other modules that run alongside this? Think about how the student will experience the plan you are putting in place. This leads in to the second sense check: Where on the timeline will the students most need access to you?

There is no right answer to this question; it will vary according to the subject, level and cohort, and you will also have to consider the constraints of your own workload, timetabling and so on. The important thing is to plan contact time that will have the most impact for learning. You might have one aspect of the module that students find particularly difficult, and choose to spend a substantial amount of contact time at that point to make sure students can progress. You might have the first module in the first year of a programme, and decide that weekly clarification sessions are important to make sure students are on track. You might have a distance cohort on different time zones, and decide that the best support you can provide is in frequent monitoring of discussions or online ‘office hours’ sessions. Whatever you decide, the CAIeRO process will help you work through the options – and the final storyboard can be digitised as a useful visual to help students understand your chosen approach.

If you’re doing a standard two day CAIeRO, ideally you will have a (mostly) completed storyboard for your module by the end of day 1. It’s a good idea to pause and reflect at this point, but it’s also important not to lose momentum. Once your outline is finalised, the next step is to start creating the learning activities.

This is one in a series of posts about the CAIeRO process. To see the full list, go the original post: De-mystifying the CAIeRO.
Need a CAIeRO? Email the Learning Design team at

*All characters are fictional representations. ‘Bob’ and ‘Laura’ were inspired by Alex Bruton’s post on the Flipped Academic – worth a read if you have a little more time to spare…