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We’ve added a new Home tab to MediaSpace, to sit alongside the existing Getting Started tab. The new Home tab will display a rotating carousel of videos from the Getting Started tab. Beneath the carousel, MediaSpace will display videos you’ve recently watched, which can also be accessed via the My History link under your log-in username. The Home tab also has a Continue Watching playlist, for videos you started but didn’t get round to finishing.

Please keep in mind the My History feature may only track what you’ve watched since it was switched on earlier today and won’t show every video you’ve watched.

A screenshot of the MediaSpace Home tab
The new MediaSpace Home tab.
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This summer has brought a number of new features to Collaborate Ultra. The main points of interest are listed below and the full list is available to view here: Collaborate Ultra Release Notes

LearnTech hope you enjoy these new features. If you have any questions, please get in touch.

Share video in a Chrome tab

Now when moderators and presenters share a video in a session, all attendees can hear the audio. From a Chrome browser, select Share Application and use the Chrome Tab option when you share your screen. Select Share audio.

Choosing the application window to share and ensuring the share audio checkbox is ticked

Rename session files

Moderators can now rename files uploaded to a session. From Share Files in the Collaborate panel, open the File options menu of any file and select Rename file.

The rename feature is listed underneath the remove file selection in the file options next to an individual file

Browser pop-up notifications

Previously, moderators or presenters that were sharing a file or an application were not able to see new chat messages. This is because the Collaborate Ultra application was minimized and so moderators and/or presenters missed new chat messages. This is no longer a problem. Moderators and/or presenters can now enable browser chat push notifications to alert them to new chat messages in the session, even while the application is minimized.

The browser pop-up notification check box is the third option in the list of Notification Settings

New and improved emojis

More emojis to choose from!

Hundreds more emojis can be selected from different headings within the emoji panel

At least 1 in 5 people in the UK have a long term illness, impairment or disability. Gov.uk (2018). In the academic year 18/19, just under 1000 University of Northampton students were actively using ASSIST services. This does not include students who may be registered with the Mental Health service but not ASSIST, nor those who have chosen not to disclose. Making your materials more accessible can help people with:

  • impaired vision
  • motor difficulties
  • cognitive impairments or learning disabilities
  • deafness or impaired hearing

For any resources you provide to your students, whether online, printed, or displayed in class, it is your responsibility to ensure they are accessible. This blog post acts as an introduction for teaching staff who are unfamiliar with making accessible content. My top 5 tips include:

  1. Clear Colours.
  2. Logical Layout.
  3. Eliminate Expressions.
  4. Image information.
  5. Descriptive Details.

1. Clear Colours

University colours shown with both black and white text to show the contrast

Accessibility standards specify a contrast ratio between text and background. The ratio can be lower when the text is larger. I would recommend only placing text on a strong colour for headlines or titles. I’ve included a link to a contrast checker at the bottom of the blog post.

When it comes to being able to read longer pieces of text easily, black text on white background seems to be accepted as the clearest combination. But for many people, such a stark contrast can make the text appear to skate about on the surface of the page. Using a very dark grey instead will help alleviate this. Some people find a pale coloured background really helps too. Ask your students if they prefer a pale blue or cream background colour behind text on your PowerPoint slides. Use Bold type to emphasise important words or phrases in the sentence, rather than using red. Finally, avoid placing text over an image, unless there is very clear contrast.

2. Logical Layout

This is one that will help most of your students. Make sure you describe things clearly and without ambiguity. For example, instead of putting a link to a journal article on NILE and write in brackets underneath, “you need to be logged into NELSON”; you should first explain how to log into NELSON. Obviously, this is just an example and third-year students can probably be expected to know how to log in to NELSON if they’ve done it before.

Another example is having content folders on NILE saying Week 1, Week 2, Week 3 etc. The folders are clear, consistent and not cluttered. Ensuring sites meet the NILE standards (see link below) means students have consistency across all the sites they use and can find what they need quickly and easily.

this screenshot shows where the text can be changed to Heading or sub/headings

On NILE you can pick heading styles to help everyone using screen-readers. When you build a content Item, for example, there are options in the toolbar to let you change from Paragraph to Heading or Sub Headings. Use these instead of simply changing the size or making them bold. You can still change the size once you’ve set it to be heading/sub headings.

With larger pieces of text, the use of accurate, meaningful headings and subheadings can help students who feel overwhelmed by a sea of text and make it easier when people come back later on to find something. Learn more about how to use heading styles in the staff development training ‘Creating Accessible Online Content’. A link to more information about this is included at the end along with a download link to the ‘Designing for Diverse Learners’ posters, which explain all of this and more.

3. Eliminate Expressions

literal interpretation of the expression 'bear in mind' showing a small teddy bear sitting in the mind of a silhouette head.

This is vital for the most important information and giving instructions. Following on from the previous step where we are making efforts to avoid ambiguity, the use of expressions or idioms can cause confusion or be completely undecipherable by others. Bear in mind, a lot of expressions taken literally word for word, make no sense at all.

Example 1:
“You will be assessed in just two weeks. It’s time to pull your socks up!”
I’m not sure how my socks relate to the assessment, much less the slouchiness of them.

Example 2:
“You have been working really hard all year, don’t throw it all out the window now”.
Throw what out of the window? I wasn’t planning on throwing anything out of my window.

Example 3:
“You seem to have grasped the wrong end of the stick”.
What stick? I don’t remember any stick.

Similarly, avoid sarcasm and subtle exaggeration. Present information, clearly, simply and factually.

Besides certain groups of people taking them too literally, many expressions are becoming old-fashioned and you’ll find your younger students will have never heard them before. In these cases, they can identify that it is an expression and it shouldn’t be taken literally —but they still won’t know what it means.

Your challenge for the rest of the day is to make a mental note of every time you use an idiomatic expression. You might be surprised how much you do it.

4. Descriptive Details

Again, with giving instructions or perhaps announcements from your NILE site, make your expectations are clear, without making assumptions. For example, if you have students booked in for tutorials, make sure you tell them to arrive early, how long they have and what will happen if they turn up late.

They say a picture is worth a thousand words. I can’t help thinking this is a slight exaggeration. The key with this one is not to assume everyone will interpret the image in the same way. Just as you might teach your students to interpret data on a graph; when using images to convey information, make sure you explain what the picture is and what it’s there for. If you use a screenshot, for example, make sure we know what we’re looking at within the image. More importantly, don’t just put an image in place of any explanation.

Ideally, any images or charts should be there to enhance or add meaning to what you have said or written. In fact, most people benefit from something pictorial to illustrate the concept. However, if the image is there for purely decorative purposes, that’s fine and that brings us onto the number 5.

5. Image Information

In addition to people who won’t interpret an image the same way you do, there are those with visual impairments who can’t see the image at all. If you’ve followed the previous advice, you’ve already helped these people.­­ However, there is standard practice for using images on the web, which are outlined in the Web Content Accessibility Guidelines (WCAG), see link below. When you upload an image to NILE, you will see two boxes just above the image preview. One says Image Description and the second one says Title. Give the image a relevant title and the description needs to contain the essential information. Think about why the image there, the information it presents, and then decide which words you can use to convey the same function and/or information. Leave the description blank if the image is for purely decorative. Get into the habit of doing this and it will become second nature. To help you with this, the Blackboard Ally tool has been applied to our NILE sites. You may have noticed a small gauge icon next to items you have uploaded. If you see a red/low gauge next to one of your images, click on it to find out how to improve its accessibility. Click the link at the end, to download Guidelines for Creating Accessible Word Documents. This is great resource for you to save a refer back to.

Caution: If you use an image that contains text, screen-readers will not be able to identify the words. Therefore, you must make sure any essential text from the image is also included as text. Try to select the text on the image below. You will see that you can because the text is not part of the image. In the previous images in this blog post, the text is part of the image.

Remember to book onto the staff development training session to learn how to make your Word docs and PowerPoints accessible too.

Find details on Unify in ‘staff development and training’.

 

Just 5 suggestions to help you support your students

In closing, please note I have deliberately avoided mentioning specific impairments, difficulties or disabilities in any of the sections. This is because I believe implementing each of these ideas can help all of your students, regardless of any additional needs. I strongly believe making accessible content should be about helping and supporting your students, not purely for the sake of meeting legislation.

It’s up to you to have an open dialogue with your particular students to find out ways in which you can support them. They do not have to disclose anything to you, and those who have declared something on their application probably won’t realise that information isn’t automatically passed onto their lecturers.

If you have content on Edublogs, please meet with your Learning Technologist before Sept 2020 for advice on making your Edublogs sites meet accessibility standards.

These were just my top 5 simple ways to get started, please leave a comment to let us know what tips and strategies you recommend. Thank you for reading and check out the links below if you want to learn more.

­Further reading:

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The big Kaltura news for September is that users will now begin to have automatic machine-generated (ASR) Closed Captions created for any new video uploaded to their MediaSpace account. This is a significant step forward in making our learning content accessible to all our students.

When the captions are created, the CC icon will appear at the bottom of the video player, and viewers just need to select the icon to read them. If the captions are not 100% accurate, the video owner can correct them using the Kaltura Caption Editor within MediaSpace. There is a handy FAQ which explains how to edit the captions.

The many thousands of videos created before September will also be getting Closed Captions during the autumn to bring us in line with new accessibility legislation. In the meantime, if any videos created pre-September need captions, the Learning Technology team can help process priority caption requests.

Finally, if a student is referred from ASSIST and needs course videos captioned and the machine captions aren’t available or accurate enough, the Learning Technology team can authorise a special request for professional human-created captions to be created.

It’s important our video content is accessible to all our students and the Closed Captions project is going to help achieve that. If you have any questions about Closed Captions at Northampton, then email the Learning Technology team at learntech@northampton.ac.uk

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The upgrade during summer 2019 has brought with it some new features. Please find a summary and links to further information below. If you are interested in any of these features and would like more support to use them, please get in touch with your learning technologist

Create a voice recording as feedback

Similar to the voice recording in Turnitin Feedback Studio, instructors can now also use a voice recording feature when marking submissions in the Blackboard assignment type. Please note that if you wish to use a voice recording for feedback, the tool native to the assignment type should be used, i.e. Turnitin Feedback Studio for Turnitin submissions and Blackboard grade centre feedback for other assignments. More details can be found here: https://help.blackboard.com/node/25091

Record attendance in NILE

Please note that this new feature is not linked to any other University system. Instructors wishing to record attendance are able to do so in their NILE module and export a spreadsheet for records. https://help.blackboard.com/node/25071

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Click to view video - Creating video with Kaltura.

In this ABL Practitioner Story, Grant Timms (Senior Lecturer in Marketing) reflects on his use of the Kaltura video recorder and streaming platform to create videos and video quizzes to support student engagement.

Grant shares his feelings on the importance of considering the needs of the audience,  how analytics help him track audience engagement, and how to stand out in a digital world where students attention is often hard to catch.

The Kaltura Capture recorder and the MediaSpace video streaming platform are available to all staff and students at the University of Northampton. A link and an introduction can be found on the NILE Help tab, under Tools & Resources.

If you’re inspired by his experiments with video quizzes then contact your Learning Technologist for training and support, or explore on your own by reading this FAQ.

http://askus.northampton.ac.uk/Learntech/faq/188945

Case study produced by Learning Technologists Al Holloway and Richard Byles.

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Abbie Deeming, Senior Lecturer in Education, has been commended by students and external examiners for her assessment guidance and feedback, and use of marking rubrics. These rubrics meet the University’s requirement to mark to learning outcomes, and make the criteria used in marking clear to students, which is one of the questions that students are asked on the National Student Survey.

cartoon character holding a red pencil drawing a big red tick, to denote marking

“By providing students with clear guidance and good quality, consistent feedback that is personalised and tailored to the individual and which includes links to helpful ‘feedforward’ resources, we are seeing an increase in students better reaching their potential. As a team, we are working to ensure that this excellent practice is represented throughout all modules in the Foundation Degree in Learning and Teaching (FDLT).”

Abbie Deeming

Feedback from Students

Regarding the use of rubrics on the FDLT programme, comments from students were very positive.

“I found the marking rubric very helpful to see how I met the criteria for each LO [Learning Outcome] and for what I need to be more careful with in the future.”

“The rubric is very clear and helpful. Being presented as a grid means it’s easy to read and can be used as a checklist when reading through assignments before submitting. The feedback is really detailed and helpful. I know now what I need to focus on to improve my next one!”

“I found the marking rubric very useful as it clearly outlines what needs to be covered within the assignment. I could also find the little fine details within the marking rubric too, even the formatting. The feedback I found very useful too. In fact I would like to email my appreciation. Overall the feedback was very good as it broke down everything that needs to be improved on, whilst also highlighting the excellent bits from the assignment. Although the feedback was “savage”, I understand it has to be to help us as writers improve. Thank you.”

“I thought that the feedback was very useful. I keep looking back at it then looking at my report to see what I can improve. It was very helpful and hopefully next time I improve. Many thanks.”

“The rubric gave me lots of confidence as I was able to easily see what my strengths were. Overall, I’m thrilled with the feedback. I’m under a lot of stress at the moment but I’m pleased I’ve still produced a good piece of work.”

Example

Below is a copy of the assessment guidance and the marking rubric, created for PDT1065: Pupil Engagement and Assessment. The purpose of the module is to engage students in studying the theory and practice of supporting learning, the assessment of learning and of learner needs, and principles of planning to advance learning. It also provides students with the opportunity to develop their own study skills. The assessment is a 3,250 word report, exploring both formative and summative assessment, reflecting on current practices within a setting and referring to relevant literature on the subject of assessment.

PDT1065 Assignment Brief and Rubric

Recommendations

  1. Firstly, determine what exactly are we looking for in this assignment, and how do we make this explicit.
  2. Break down the module learning outcomes against grading criteria to create a rubric which makes it clear what the assignment must look like to equal a pass, merit, or distinction. 
  3. Communicate this clearly and consistently to students – they will be more likely to achieve better grades.
  4. Make the assessment guidance and criteria used in marking clear to students in the assignment brief
  5. Advise students to look at the distinction column of the rubric, and to make this into a ‘to do’ list.
  6. In taught sessions, help students make the connection between the session content and the learning outcomes.
  7. Following each session, suggest readings for students to look at in more depth to help strengthen their assignment.
  8. Arrange a tutor and learning development-led session on the theme of ‘understanding your assignment’.
  9. Ensure consistency across the module team, including partnering with associate lecturers to talk through the learning outcomes, and to explain the ethos behind the use of a marking rubric, i.e., clear guidance and consistency.
  10. You will find that marking to LOs helps the marking tutor as well, as there is clear guidance on where the mark falls.
  11. Overall comments should be positive, detailed, and helpful. Aim to give between two and four action points (feedforward), depending on the student and grade. At the next assignment, ask students to note how they have responded to these points.
  12. On the assignment post date, send an announcement via NILE, offering individual tutorials if clarification is needed on action points.

Feedback from External Examiner

Extract from Summer 2018 Report on PDT1065
Section A2: Measuring achievement, rigour and fairness:

  • “Assessments are flexible and inclusive and allow for a range of different responses based on the students’ workplaces and experiences.”
  • “Assessments are tightly and clearly linked to the learning outcomes.”
  • “The quality and quantity of written feedback to the students is a major strength of this course. As I found last year, feedback is universally positive, detailed and helpful.”

“In talking to colleagues on the course, it is clear that they feel very strongly that this is an integral part of the process of teaching and supporting their students to the best of their ability.”

Further reading

  • Dylan William (2009) Assessment for Learning: Why, what and how? Institute of Education
  • John Hattie (2008) Visible Learning. Routledge
  • Shirley Clarke (2008) Active Learning through Formative Assessment. Hodder Education
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Image - Pixabay, no attribution required.

Image – Pixabay, no attribution required.

I was recently asked about the Copyright exception ‘Fair Dealing’ and what this means when uploading media content such as videos, podcasts and images within a VLE such as NILE.

As an experienced web designer my understanding of copyright is based on knowledge of online publishing rather than use in Education and therefore I was interested in finding out exactly what this means, and how it applies to our VLE – NILE.

But, before I begin looking at this, I’d like to signpost you to Iain Griffin’s comprehensive post ‘Copyright and online publishing‘. (1) which explains the functions of copyright and contains links to a wide range of online resources which are freely available and can be legally included in any teaching materials without infringing copyright.

What does the term ‘Fair Dealing’ mean?

The UK government’s guidance ‘Exceptions to copyright: an overview‘ (2) include a number of possible exceptions to copyright which come under the term ‘Fair dealing’:

  • Caricature, Parody or Pastiche
  • Quotation
  • Research and Private Study
  • Text and Data-Mining
  • Archiving and Preservation
  • Public Administration
  • Accessible formats for disabled people

(Information on each of these is covered in the guide above).

The guide also states that ‘Fair Dealing’ is only applicable when no other licence is in place. so existing licences such as the CLA (Copyright Licensing Agency) (3) for books and journals, ERA (Educational Recording Agency) (4) for off-air broadcast recordings, and other licences such as those with third-party educational providers all take precedence.

From the government document Exceptions to copyright: Education and Teaching (5) I have pulled out a few key points that I think help in our understanding of how this law applies to a VLE.

  1. Understanding the term ‘Fair Dealing’ 
    ‘Fair dealing’ is a legal term used to establish whether a use of copyright material is lawful or whether it infringes copyright. There is no statutory definition of fair dealing – it will always be a matter of fact, degree and impression in each case. The question to be asked is: how would a fairminded and honest person have dealt with the work?
  2. Fair dealing includes the use of multimedia content.
    Fair Dealing… ‘permits minor acts of copying for teaching purposes, as long as the use is considered fair and reasonable. So, teachers will be able to do things like displaying webpages or quotes on interactive whiteboards, without having to seek additional permissions.’
  3. ‘Fair dealing’ is not a way of avoiding licensing.
    The majority of uses of copyright materials continue to require permission from copyright owners, so you should be careful when considering whether you can rely on an 
    exception, and if in doubt you should seek legal advice.
  4. Is Fair dealing internationally recognised?
    No. Copyright is a territorial right, and different acts are permitted in different countries. You need to ensure that you comply with the laws of the countries in which you provide online resources.

Relevant sections from The Copyright, Designs and Patents Act 1988.

The ‘Illustration for instruction’ exclusion is referred to in a post on copyrightuser.org (6) by Ruth Soetendorp and Bartolomeo Meletti.

This is from Section 32 of the ‘Copyright, Designs and Patents Act 1988‘ (7), and includes three stipulations:

  • The use of materials must be ‘minor and fair’.
  • The inclusion of materials must not undermine sales.
  • Appropriate acknowledgement of authorship must (where possible) be given.

JISC’s guidance on ‘Fair Dealing‘ (8) (Joint Information Systems Committee) states that ‘Under Section 32 CDPA – ‘Illustration for instruction’, it is valid for a lecturer to use extracts from ‘films, sound recordings and broadcasts as well as text, music and artistic works to illustrate a teaching point.’ However, is unclear on whether this applies within a classroom or in a VLE.

The reason for the lack of clarity is because in the original legislation The Copyright, Designs and Patents Act 1988 and the updated The Copyright and Rights in Performances (Research, Education, Libraries and Archives) Regulations 2014 (9) neither is specific to where this exception ‘illustration for instructions’ applies.

Confusingly, in the more recent legislation (2014) there is specific mention of use in a ‘secure electronic network accessible only by the establishment’s pupils and staff’, but only in Sections 35 and 36.

Section 35 covers the use of ‘broadcast’ materials –  which are most likely already covered by University’s ERA license, and Section 36 ‘Copying and use of extracts of works by educational establishments’ stipulates that this does not include ‘artistic work’ or ‘broadcast’ materials, and therefore is more likely to be most relevant to materials such as books and journals which are also already covered by the CLA.

As mentioned previously the ‘Fair Dealing’ exceptions only come into play when existing licences do not exist, so this may explain why these exclusions not included in JISC or copyrightuser.org’s guidance and the older ‘illustration for instruction’ is more widely cited.

Examples of how other Universities interpret copyright exceptions.

The points above are interesting because available ‘Fair dealing’ guidance published online by other UK Universities’ most commonly mention the exception Section 32 ”illustration for instruction’. However, the guidance is not consistant across the sector.

The University of Cambridge web page; ‘Copyright and VLE’ (10), proposes that (their) academics are permitted to use short extracts from ‘literary and musical works, films, sound recordings and broadcasts as well as artistic works to illustrate or reinforce a teaching point in lectures and in restricted intranets such as Moodle, provided the original source is explicitly acknowledged’, on the condition that access is ‘limited to those receiving the instruction, preferably to those enrolled on a particular course of study’, and materials are not made available on outward facing web sites such as faculty, departmental or social media.

Staffordshire University’s’ Copyright Guidance (11) takes a similar approach and suggest that it is permissible to take clips off a DVD and upload to a VLE for the purposes of ‘ illustration for instruction’, if the three stipulations in Section 32 are met. They also consider the restriction of learner access to the VLE – a secure network, as a factor in whether the use is considered ‘fair’, and extend their guidance the use of images and lecture capture where copyright materials are used to ‘illustrate a teaching point’.

Guidance on embedded media in Brunel University Library’s post ‘Can I use YouTube content for teaching in Blackboard Learn?’ (12) suggests that embedding a YouTube clip in a VLE is more complex than viewing it as an individual, as sharing a YouTube clip with multiple users ‘may be in breach of UK copyright law as a secondary infringement’. As a result, they go beyond YouTube’s recommendation (13) that the educator should request permission from the uploader, and suggest they should also check that ‘the person granting permission is authorised to do so’.

Fair Dealing at the University of Northampton.

Head of Academic Services (Library and Learning Services), Georgina Dimmock, has provided guidance on copyright exceptions and fair dealing, which can be found on the LLS Copyright (14) web pages. Due to the complexity of the law, and how the fair dealing exceptions can be used with Higher Education, SCONUL (Standing Council on University and National Libraries) is looking to commission a copyright expert to advise on how libraries can use exceptions to support teaching and learning in institutions. (15)

Georgina notes that when using a Fair Dealing exception, it is the responsibility of an academic to make a decision on whether it is ‘Fair dealing’, and individual academics must consider the risks of material uploaded to a VLE.

What action may be taken? 

JISC’s guidance Enforcement of copyright, (16) advises that the copyright holder must take legal action against the person they believe has infringed their rights, and by applying to the course the individual can;

  • Stop a person making further infringing use of the material by seeking an injunction, interdict or other order.
  • Claim damages from those who infringe their copyright.
  • Require the infringing party to give up or destroy the infringing.

As the UK Law is based on the principle of ‘Common Law‘ (17) any successful cases will set a precedent for future prosecutions, a point that is driven home on a post on the Conversation.com (18) web site details how a Canadian University has been successfully prosecuted under copyright law and, ‘must pay millions of dollars in licensing fees..’ as a result of a ‘more restrictive interpretation of fair dealing when it comes to educational materials’.

While this international case does not affect UK case law, it does highlight that should a copyright prosecution successfully argue that ‘illustration to instruction’ does not apply to online distribution in a VLE, UK Universities may be required to take a harder line with staff’s use of copyrighted materials in the future.

Copyright risks and alternatives.

As any use of copyright materials contains an element of risk, it would be advisable for staff to consider whether there are licensed alternatives available such as BoB (Box of Broadcasts) (19) which contains over 2 million recordings covered by our ERG licence, or to filter the search in platforms such as YouTube for materials that licensed under a Creative Commons license. (20) and are attributable to a reliable source such as TedTalks (21) or YouTube Education (22) where the copyright holder can be reliably identified.

Where media is only available without a creative commons license, an academic will need to make a decision on whether ‘Fair dealing’ applies, if they believe so, they should be knowledgable of restrictions of the exclusion ‘Illustration for instruction’ and ensure that any media used is; minor and fair, does not affect the potential sales of the copyright holder, and that attribution is given correctly.

When considering this I suggest it’s advisable to imagine yourself before a judge: do you think you could argue successfully that your use of materials under illustration for instruction fits into all of these criteria?

Post Contributors:

Richard Byles – Learning Technologist.
Georgina Dimmock – Head of Academic Services (Library and Learning Services)

References:

(1). Griffin, I., 2015. Copyright and online publishing. The University of Northampton. [ONLINE] Available at: http://blogs.northampton.ac.uk/learntech/2015/06/05/copyright-online-publishing/. [Accessed 6 March 2019].

(2). Intellectual Property Office Online. 2014. Exceptions to copyright: An Overview. [ONLINE] Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/448269/Exceptions_to_copyright_-_An_Overview.pdf. [Accessed 6 March 2019].

(3) CLA (Copyright Licensing Agency Limited). 2019. [ONLINE] Available at: https://www.cla.co.uk/higher-education-licence

(4) ERA (Educational Recording Agency) 2019. [ONLINE] Available at: https://era.org.uk/the-licence/

(5) Intellectual Property Office Online. 2014. Exceptions to copyright: Education and Teaching. [ONLINE] Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/375951/Education_and_Teaching.pdf. [Accessed 6 March 2019].

(6) Soetendorp, R and Meletti, B. Unknown. EducationCopyrightuser Organisation[ONLINE] Available at: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/375951/Education_and_Teaching.pdf. [Accessed 6 March 2019].

(7) UK Gov. 2014. Copyright, Designs and Patents Act 1988. [ONLINE] Available at: http://www.legislation.gov.uk/ukpga/1988/48/part/I/chapter/III/crossheading/education. [Accessed 6 March 2019].

(8) JISC. 2014. Exceptions to infringement of copyright. [ONLINE] Available at: https://www.jisc.ac.uk/guides/copyright-law/exceptions-to-infringement-of-copyright. [Accessed 6 March 2019]

(9) UK Gov. 2014. The Copyright and Rights in Performances (Research, Education, Libraries and Archives) Regulations 2014 [ONLINE] Available at: http://www.legislation.gov.uk/uksi/2014/1372/regulation/4/made [Accessed 11 July 2019]

(10) University of Cambridge. 2019. Scholarly Communication: Copyright and VLE. [ONLINE] Available at: https://osc.cam.ac.uk/copyright/copyright-and-vle. [Accessed 6 March 2019]

(11) Howlett, S. 2017. Copyright Guidance Staffordshire UniversityStaffordshire University Library.[ONLINE] Available at: https://libguides.staffs.ac.uk/c.php?g=143453&p=937822. [Accessed 6 March 2019].

(12) Ritchie, M. 2014. Q. Can I use YouTube content for teaching in Blackboard Learn? [ONLINE] Available at: https://libanswers.brunel.ac.uk/faq/13827 [Accessed 6 March 2019].

(13) Google/YouTube Support. Unknown. Educator resources. [ONLINE] Available at: https://support.google.com/youtube/answer/2802327?hl=en. [Accessed 6 March 2019].

(14) UoN Library and Learning Services. 2019. [ONLINE] LLS Copyright: Copyright and licensing in Higher Education: Copyright exceptions and fair dealingAvailable at: http://libguides.northampton.ac.uk/copyright/copyright_exceptions [Accessed 11 July 2019]

(15) SCONUL. 2019. Call to action: developing a copyright briefing – Wed, 23 Jan 2019. [ONLINE] Available at: https://www.sconul.ac.uk/news/call-to-action-developing-a-copyright-briefing. [Accessed 6 March 2019].

(16) JISC. 2017. Copyright law. [ONLINE] Available at: https://www.jisc.ac.uk/guides/copyright-law. [Accessed 6 March 2019].

(17) Bodleian Libraries University of Oxford. 2018. United Kingdom Law: Case law. [ONLINE] Available at: http://ox.libguides.com/c.php?g=422832&p=2887381. [Accessed 6 March 2019].

(18) Bannerman, S., 2017. Why universities can’t be expected to police copyright infringementThe Conversation Trust (UK) [online]. Available from: https://theconversation.com/why-universities-cant-be-expected-to-police-copyright-infringement-82677. [Accessed 6 March 2019].

(19) Learning on Screen – the British Universities and Colleges Film and Video Council. Box of Broadcasts. 2019. [ONLINE] Available at: https://learningonscreen.ac.uk/ondemand

(20) National Copyright Unit Australia. Unknown. How to find Creative Commons Material using YouTube. [ONLINE] Available at: http://www.smartcopying.edu.au/open-education/creative-commons/creative-commons-information-pack-for-teachers-and-students/how-to-find-creative-commons-material-using-youtube. [Accessed 6 March 2019].

(21) Ted talks. Unknown. Ted Talks Youtube Channel [ONLINE] Available at: https://www.youtube.com/user/TEDtalksDirector

(21) YouTube Learning. Unknown. YouTube Learning Channel [ONLINE] Available at: https://www.youtube.com/education

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NILE is integrated into the Active Blended Learning (ABL) process at The University of Northampton and we need to ensure that it is being used effectively by staff in order to provide a quality student experience.

Building on the guidance which was initially produced in January 2012, the  framework has now been updated to cover the minimum standards which are expected on a NILE site. This was approved at University SEC in March, 2019 and is subsequently being used as the basis for the new NILE templates which have been developed for the 2019/20 academic year.

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GDPR - General Data Protection Regulation

GDPR – General Data Protection Regulation – Image from Pixabay (No attribution required)

 

The introduction of EU GDPR legislation in 2016 and it’s enforcement in May 2018 means that everyone who manages personal data is now responsible for ensuring that it is secure and that data is safeguarded using the highest privacy settings appropriate so that data is not publicly available without a lawfulness of processing criteria identified as required by GDPR Article 6.  Although our VLE – NILE, is a secure network for students this law still applies and can guide us in how we best go about our day to day duties.

 

Device security.

When saving data it is best to either use the cloud storage ‘OneDrive’ or your network drives as locally saved data can be easily hacked should you lose your device. Article 9 of GDPR expects greater degrees of security for sensitive personal data (known as ‘special category data’) and so any personal information of this sort should also be password protected.

If you are unable to work online and are working on documents which contain student data such as Excel, then you should password protect these.  – sensitive personal data should not be worked on offline and snapshots of University databases should never be used to process personal data offline.

When users login to NILE it is usually automated due to ‘single sign-on’ or your password may be held in the browser cache so anyone with access to your computer will be able to login to NILE to view student data. Therefore we strongly advise you do not allow any other users access to your machine, or leave it unattended. When not in use you should always lock the screen (Windows Key + L’  / Mac ‘Control + Shift + Power’).

If you lose either your work device or a mobile device which is linked to data such as your email, you should report this as a data breach to IT immediately via the UoN Service Desk. so they can secure your account, and the University Data Records Manager Phil Oakman, Phil.Oakman@northampton.ac.uk

 

Personal data breach.

If you become aware of a data breach you should inform the University Data Records Manager Phil Oakman, Phil.Oakman@northampton.ac.uk

Personal data breaches include:

  • Access by an unauthorised third party,
  • Deliberate or accidental action (or inaction) by a controller or processor,
  • Sending personal data to an incorrect recipient,
  • Alteration of personal data without permission,
  • Loss of availability of personal data.
  • Loss of personal data
  • Personal data stolen

 

Secure passwords.

Basic passwords can be cracked very easily. This Tech.co article lists some good and bad examples of password

We suggest you don’t use your work password for any other sites, as this leaves our NILE and IT systems open to hacking, also don’t write your password down anywhere or send it on an email.

If you use your smartphone for work, then it is best to choose a longer passcode.  A device called ‘GrayKey’ software is used by government agencies to access iPhones, and can crack a 4 digit security code in a few hours, and a 6 digit code in a few days, but an 8 digit code would take much longer to crack. It is highly likely that hackers use similar software to crack passwords on both IoS and Android, so it is best to increase the number of digits beyond 6.

If you suspect your password is not secure change it here: https://www.northampton.ac.uk/user

 

Sending data via Email.

Sending student data by emails is problematic for a couple of reasons; firstly data can be intercepted by email servers, and secondly, it is easy to send an email to the wrong person.

Do not include personal data and especially sensitive personal data in the body of an email.

To make these more secure you should password protect any files containing student data – such as grades exported from NILE, that you are sending, and send the password in a separate email within an attachment. (not titled ‘password’)

 

Releasing grades.

When revealing grades to students, only use the functionality within our VLE – NILE, as this ensures that this private data is only seen by the student to who it applies.

Staff should not use Announcements or Content areas to release grades or use group names or student numbers to anonymise them – as these are pseudo-anonymous and in breach of GDPR.

 

Group grades & feedback.

Any information posted into the ‘Feedback to Learner’ area in of a Blackboard Group assignment is released to all students in a group, therefore you should not include any grades in this area as this would be in breach of GDPR.

 

Identifying students by name.

Using student names to set up groups or perform tasks necessary for facilitating teaching and learning is a ‘Legitimate interest’ of data. However, staff should be aware that adding additional information such as student numbers, telephone number, address, or age, would be a potential security risk to the students NILE and University account.

 

Collecting data in collaborative activities.

Tools such as blogs, discussion boards and Padlets are often used for online collaborative activities (such as ice-breakers) in which students’ may be asked to share information about themselves. Data such as ethnicity, and sex is recorded in self-portraits and videos, or students may include information such as their home town, or sexual orientation in the written form.

Be particularly cautious of asking students to provide details which are commonly used for (banking) security questions such as; home town, name of pet, mother’s maiden name, favourite book and favourite holiday destination.

You may wish to consider whether the activity is a ‘legitimate interest’ of data as it is linked to the learning of the course, or whether you could redesign the activity to achieve the same learning outcomes without the need for students to provide personal data.

If it is necessary, you may wish to flag up to your students the issues of sharing personal data in a shared digital space. or ask their consent to be 100% GDPR compliant.

 

Video recordings and virtual classrooms.

In the virtual classroom platform Collaborate Ultra, students attending can share their webcams or microphones and post questions in the chat box, this becomes a GDPR issue when sessions are recorded, as all of these are held in recordings.

We recommend that staff either inform the students of the recording prior to the session – including details of where the recording will be made available and to whom. Or make the chat anonymous and remove the ability for students to share their camera and microphone in the session settings.

As it is possible to start and stop the recording during the session staff may choose to anonymise the chat and restrict access to the webcam and microphone during the recorded ‘instructional’ aspects of the session, then stop recording and make these available for when students are actively participating.

 

Use of Social Media Platforms.

The University’s policy on the use of social media in teaching and learning is that students should not be disadvantaged if they do not wish to sign up to these social media platforms.

The reason for this is that these providers are not licensed by the University and we can not expect our students to sign up to third-party terms and conditions. Therefore staff should only adopt social media tools to share content if all students can view the content without signing up for an account, examples of these are Twitter and Instagram.

For the same reason, staff should not ask students to use social media platforms (such as Facebook or WhatsApp) for class communications. There are already tools in the group settings within the VLE to do this such as discussion boards, blogs, email or Collaborate (groups)

If the use of Social Media is a learning outcome for a module, the course leader will need to make all potential students aware of this prior to enrolling on the course through a declaration on the course information page within the university website.

The use of social media is also relevant to GDPR, because social media platforms contain personal data which is not available in the VLE NILE and students are sharing data with third parties.

 

Third Party Tools 

There are many very useful online tools such as Socrative, Kahoot and Prezi which are commonly used for teaching and learning but are not supported by Learning Technology. In a similar way to the University’s policy on social media accounts, the University policy says that students should not be disadvantaged if they do not wish to sign up to third-party tools. Therefore staff should either only use tools allow students to participate without setting up a new account, or provide a supported alternative option which does not prejudice the student.

This is relevant to GDPR because students are sharing data with third party providers.

 

Supported tools and licensed third-party publishers.

Tool and content providers within NILE have all provided GDPR policies to ensure they meet current legislation and confirm that our student data is secure. This includes a number of third-party content providers.

Please note, subjects which require students sign up to new accounts with third-party providers, should post a declaration on the course information page on the university website prior to enrolment to make students aware of this.

 

Sharing student data in research.

Before you start any research project you need to consider the implications of the data that you will be collecting, including how you will be obtaining this, how it will be stored, and how it will be preserved.  A good data management plan will take you through these steps and will assist you in successfully obtaining research ethics approval.  You can use https://dmponline.dcc.ac.uk/ using your university login details to create a data management plan.  Further resources can be found on the research support yammer group.

Anonymisation or Pseudonymisation – GPDR

Two distinct techniques that permit data controllers and processors to use de-identified data. The difference between the two techniques rests on whether the data can be re-identified.

Recital 26 of the GDPR defines anonymised data as “data rendered anonymous in such a way that the data subject is not or no longer identifiable.” Emphasises that anonymised data must be stripped of any identifiable information, making it impossible to derive insights on a discreet individual, even by the party that is responsible for the anonymisation. When done properly, anonymisation places the processing and storage of personal data outside the scope of the GDPR.

GDPR defines pseudonymisation as “the processing of personal data in such a way that the data can no longer be attributed to a specific data subject without the use of additional information.”

By holding the de-identified data separately from the “additional information.” GDPR permits data handlers to use personal data more liberally without fear of infringing the rights of data subjects. This is because the data only becomes identifiable when both elements are held together.

By rendering data pseudonymous, researchers can benefit from new, relaxed standards under GDPR. For example, Article 6(4)(e) permits the processing of pseudonymised data for uses beyond the purpose for which the data was originally collected.

Recommended Software: ARX – http://arx.deidentifier.org/ (open source)

 

Post Contributors:

Richard Byles – Learning Technologist.
Phil Oakman – Data Records Manager.
Dawn Hibbert – Head of Research Support

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