The summary of the 2014 mobile survey has now been published and we are really grateful to the 444 respondents who took their time to complete this. As part of the survey, we gave staff and students the opportunity to add comments and make suggestions about the University’s mobile provision and specifically about developments that need to be made.

Device support

For the first time Android has slightly overtaken Apple in device ownership. This is inline with Gartner’s predictions and findings. Blackberry ownership is still in decline, whilst Windows phone ownership has increased to 6.6% of respondents. The web based versions of iNorthampton complement the app for those that are unable to download it onto their device. A dedicated Windows app is being requested by the user community, however there is no timescale for approval or release, yet.

iPad users have requested a dedicated version of iNorthampton which complements the NILE (Blackboard Learn) download. In last year’s report we stated that this would be available in 2013, however it is still in development and will hopefully be released before the end of the 13/14 academic year.

 

Wireless

IT Services are responsible for the site wide implementation and maintenance of the campus wireless provision and they have now successfully implemented the educational wireless service Eduroam. Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. Just connect to Eduroam wireless from your mobile device and enter your Northampton username (in the format username@northampton.ac.uk) and password (which is normally used to log in to Northampton machines). Choosing to connect to Eduroam when on campus will give you a dedicated connection to the Wifi and you will no longer need to authenticate through a browser.

iNorthampton

Use of the iNorthampton app has increased with NILE, Library and Timetables being the top three tools within it for staff and students.

When asked about functionality that participants thought would be useful to include in the app the most common answer referred to the Library tool. Users would like to be able to renew books and check their account details. Other comments included requests for more detailed maps (e.g. room finder, opening times), access to email and other University services and more use of texting.

We are working on the new version of the app which will incorporate some of the functionality being requested. Unfortunately innovative development of the app has been slowed significantly by the changes made to the web site, and the compatibility between that platform and the mobile development platform. This has resulted in the app remaining stagnant for a much longer period than we are happy with.

Other comments 

“Links to bus timetables, email, and other University services”

Northamptonshire County Council have their own app (called NCC) for Android and iPhone, which was developed by staff here at the University. This already has live bus timetables, so we’d recommend you use this if you can. They also supply a text service to send bus times to your mobile.

We took the decision not to include email, as smartphones already include a tool to integrate this. We will be providing more guidance on how to setup email on devices in the next release.

Where possible we will include links to University Services, but we will be maintaining a balance between iNorthampton just being full of links to the main University site and actually displaying data within the app itself. For example, we are working closely with Student Services to ensure that information pertinent to living in halls and navigating around campus is included in current, or bespoke functionality.

“More use of texting for institutional messages?”

The Learning Technology team are currently investigating text messages through NILE. This will be phased in during the 2013/2014 academic year.

If you would have any other comments on iNorthampton then please mail LearnTech@northampton.ac.uk

 

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