Business School lecturer Maggie Anderson is a recent convert to the benefits of using Discussion Boards in NILE to increase her efficiency by vastly reducing the amount of email traffic she receives from students about module related issues, particularly where there is a large student cohort.  During a CAIeRO session Maggie commented on the difficulties of repeat email traffic.  Her case study reflects on the successes of introducing a Frequently Asked Questions forum and how she has adopted this approach more widely in other modules.  She also reflects on the wider pedagogical benefits she observed as a result.  Read her case study to find out more!