Currently viewing the tag: "NILE"
In July, the Learntech team posted information about rethinking the way in which inductions are handled. This was also suplemented with some top tips for staff as they prepare for the new academic year.
The information below builds on this with more recent information for staff who will be using technology in the context of their module.
As you plan your induction for students there are some key items of information of which you / your students need to be aware, that will help ease their progression into the University.
Accounts: All students at enrolment will be provided with a username and password for their University account, which enable them to access key resources such as the University computers, NILE, and Library materials. Full support is provided in both libraries to help any student log into the systems and access their accounts. Support via phone and email is also available, details are provided at the end of this message.
Students should use their University ID number (shown on the student card) as their username. The password will be their date of birth in a six digit format, followed by the first two letters of the family name (with the first letter being a capital letter and the second letter being in lower case) and followed by the = sign. [This is known as the University login.]
Example
username 31234567
password 081086Fa=
(This example shows what the password would be if the family name is Farmer and the student’s date of birth is 8 October 1986.)
All students need to go to the User Portal, set up their security questions, and change their initial password BEFORE they start to use the main university resources. It is important that they are encouraged to do this, as the initial password is a temporary one and will expire after 15 logins if it is not changed.
NILE: Students may then use their University account to login to NILE. They will then need to add the modules which are relevant to their course to their account. To help with this, tutors need to ensure they provide the exact module code(s) and name(s) to students, so that they can search effectively. Students will also find it helpful to be given some context of how tutors anticipate using NILE within the module, and guidance on the information they can expect to find there.
Training: Staff may request bespoke sessions for particular aspects of Learning Technology or specific use of NILE by using the general enquiry form
Email: The student’s personal email account which they provided at enrolment will be used for all electronic University communication. The student may find which account is being used by the University. A University provided email account is available for those students who do not wish to use their own account for University business. Students who wish to change the email address used by the University will need to contact their relevant Administration Team.
Should any student have a problem with any of the above then they should contact the library either in person or by the main contacts below:
Phone: 01604 893089
Email: libraryhelp@northampton.ac.uk
We are currently experiencing issues with emails from the Announcements and Email tool. We are investigating and apologise for the inconvenience. We are aware that some users are receiving multiple, back dated notifications. Please ignore these messages for now. We will post an update once it has been resolved. Thanks for your patience.
Kardi talked about her work in creating more engaging NILE modules and the impact on the student experience at The University of Northampton’s Technology Enhanced Learning Showcase 7/7/11. The event used Twitter hashtag #TELUoN.
Rob, Julie and Adel were lucky enough to go to Amsterdam to have a tour of the Blackboard (the product underpinning NILE) offices and data centre where our servers are housed.
The trip involved a morning of meetings with Blackboard staff and representatives from Bath Spa, and Birmingham University at the the Blackboard offices which are based near Dam Square the in the heart of Amsterdam. Jan-Willem Van der Zalm (Director EMEA, Managed Hosting at Blackboard) lead the discussion where we talked about the service they provide and where their roadmap will be taking the service in the future.
The meeting confirmed many of the reasons why we pay Blackboard to provide this service. It includes everything from systems monitoring, security and backups to front line support, project planning, and handling of upgrades. With all of this handled by Blackboards team of experts, and service level agreements in place guaranteeing 99.9% uptime, we can concentrate on supporting staff and students in using technology to enhance their teaching and learning practice.
The Blackboard servers are housed in an Equinix Data Centre where the security just to get in was like something out of ’24’, requiring passports, pre-booking and a registered user whose finger prints are recorded. We had a tour of the facility including a room containing 5 generators which can keep power going into the centre for 51 hours without needing a fuel top up. The Data Centre is a sophisticated building with millions being invested in the continued maintenance, security provision and safety of the equipment and data held within its walls.
We finished the tour by going into the Blackboard ‘cage’. Some of the Blackboard servers are run from this relatively new area where there is a lot of space available for expansion. There are other Data Centres containing Blackboard servers in Virginia, USA and Sydney, Australia. The Blackboard Data Centre/Infrastructure engineer gave us an enthusiastic overview of the set up within the cage demonstrating the physical structure of an otherwise virtual system.
The whole visit gave us a clearer understanding and appreciation of the work that goes on behind the scenes to support and maintain NILE. Pretty good value as far as we’re concerned.
Since NILE was formally established in 2002, the system has developed organically based on staff and student feedback. To date NILE has not been linked with other institutional systems, and this has sometimes caused confusion both at module and user level – modules listed on this system often did not have the same name or code as that held elsewhere within the University, and passwords and email addresses used for NILE have not been consistent with those used for other systems. The Learning Technology team have been monitoring these issues, and QNIG (QLS / NILE Integration Group) was set up to address them, and starting this summer, a programme of improvements will begin.
Feedback received
A number of comments have been received based around the following points:
- Some users have reported issues with logging into NILE because their password is different to that used on other systems.
- Some users have reported that they have not received communications being sent out by NILE via email, because of a mismatch in email address. Some users also report that they have received information from courses and modules which they are no longer taking, because they are not automatically removed from NILE sites.
- Students often have problems finding their correct modules on NILE, as the site may not have the name they were expecting or is listed inside another course site. Students appreciate being added in advance to the sites they need on NILE, so that they don’t need to search for them, but for staff, adding students to sites can be a long task.
- Staff sometimes need sites at the field or course level rather than just at the module level, and sometimes sites which do not fit with any of the course, field or module descriptions (for example: a site for particular project activity).
- Students are currently removed from NILE sites each year which means that they will lose access to previously used materials unless they are separately saved. Again, the process of removing students from sites is time consuming for staff.
- Staff would like to make better use of the information held in the Grade Centre in NILE, as some of this contains information which also needs to be located on the student record system.
Future Planning
As a result of the feedback above, a number of actions are now being taken forward in a phased process:
Phase 1 (2 / 3 August 2011)
The usernames, passwords and email addresses held in NILE will be linked to the central identity management system. When a user changes their centrally held password or email address then this will be automatically updated on NILE.
Phase 2 (piloting Jun – Dec 2011)
New sites on NILE will be named with a specific ID which matches exactly with that held on the student record system. The ID will define the module, field or course; the cohort (e.g. Autumn, Spring or Summer); and the year of activity.
Any requested site which is not specifically related to a module, field or course will be set up on an ad hoc basis by the Learning Technology team, and normally listed under the Organisation section of NILE rather than within the Module tab.
Once the pilot is complete and any issues have been addressed, this will be rolled out for all NILE sites. Existing course and module sites will be recreated with new codes, and sites not related to taught courses or modules will be moved to organisations. Once this is done we should be able to proceed to automatically enrol students onto the course and module sites they need.
The specific setup of the sites will also mean that a new site will be created for each different cohort and each new year. The implications for this on storage are currently being assessed but this should mean that students could have access to previously taken modules and courses. The setup of new sites will mean that there is no need for staff to manage site enrolments, and communication to specific cohorts will be easier.
Phase 3 (2012 onwards)
Pilots will be undertaken to look at how Grade Centre data from NILE may be passed directly into the student record system. This will potentially speed up student access to grades and reduce administration.
Further Information
If you have any comments or questions on the above then please email Rob.Howe@northampton.ac.uk
The University of Northampton hosts the regional training and development of police recruits and this case study looks at the benefits of using NILE for active management of work-based learning tasks. Additionally, it explored the range of tools within NILE to broaden the training strategies currently utilised with police.
As part of our regular programme of NILE maintenance and improvements, this summer there will be two short periods when work will be completed. There may a disruption to the NILE service during these periods.
On the weekend of 25/26 June, the software that underpins NILE will be upgraded to the latest service pack.
On the 26/27 July, NILE will be linked to the staff / student login system.
In preparation for these changes, all users need to ensure that their passwords and email addresses on NILE match those on the main University IT systems, before 25th June. For more details, please see the upgrade information page.
You may or may not be aware that there were issues with pasting text directly from Microsoft Word into text areas within NILE (including Announcements, and Items). Generally most formatting and font sizes were transferred over incorrectly, resulting in your content looking messy.
You can now paste directly from Word using the MashUp feature within any text editor in NILE!
Rather than using the usual button from the tool bar to paste text, click on the MashUps button and select ‘Paste from Word’.
On the next screen press Ctrl + V on your keyboard to paste the text. You may still need to adjust line spacing, but font sizes and types will be consistent throughout the text.
Click ‘Submit’ once you are happy with the text. You can then choose all the usual options for the Announcement or Item and Submit that too.
There have also been issues with embedding YouTube clips into your modules on NILE. These have now been resolved: the procedure has not changed. If you think this would be useful and want to know how, have a look at the Embedding External Content into NILE guide.
