Jacquie Ridge presented on her use of CAIeRO to reduce student failure rate at the Learntech Conference 30-5-12.
Jacquie has also produced a short case study on her work.
In this case study, Jacquie Ridge reflects on how the redevelopment of of module improved student engagement and reduced non-completion rates.
During April 2011, the University received funding from the HEA to investigate the application of the QA toolkit to the current course development process (termed CAIeRO – Creating Aligned Interactive educational Resource Opportunities ).
The bid application and subsequent discussions quickly identified that there was a much greater role for quality processes within the CAIeRO sessions than previously utilised. More detailed discussion of the QA toolkit concluded that within the funded period, the project would focus on the pre- validation stage since this was not extensively addressed at that time. The outcomes of this work were presented at the QAQE conference on 14th June.
A project team was formed comprising of:
- Director of Learning and Teaching
- Head of Quality and Curriculum Services
- Deputy Director of Academic Services (Information Services)
- Principal Lecturer Learning and Teaching (Health)
- Head of Learning Technology
The team met at regular intervals to reflect on the toolkit and enhance the CAIeRO planning documentation. As a result of these discussions, it was noted that the formal validation process used by the institution and the CAIeRO process had similarities which would have meant academic staff having to address similar questions. Interestingly one academic noted that they saw the validation process as a paperwork quality exercise whereas they saw the CAIeRO event as an opportunity to apply a quality framework to real materials which would be used with students. This observation has led to further discussions with the quality team to develop a pre- validation CAIeRO event which will lead to the development of materials which will also satisfy the requirements of the later validation – hence reducing duplication.
The QA toolkit was useful to provoke discussions between teams who were each focusing on quality from different perspectives and allowed for the potential joining and simplification of eventual processes. The suggested prompts and then related links to projects which had addressed these issues were useful.
The team concluded that the QAQE E-Learning Toolkit allowed the University to develop, refine and enhance the institutional approach to quality, with a focus on the whole lifespan of the (re)development of programmes, making use of Open Educational Resources where applicable. The toolkit will particularly assist as the institution moves forward to increase and enhance its distance learning provision and review and develop its curricula.
The funded period proved to be an exciting period of reflection where it was found that we were not only enhancing the existing process but were able to also simplify the paperwork without compromising any of the quality frameworks. The institution is now in a further phase rollout to further investigate the impact of these changes.
Executive Summary
The University of Northampton (UN) is committed to enhancing the quality of its e-learning and this is a central component of its Learning and Teaching strategies and key to the delivery of its new Strategic Plan 2010-15. The QAQE E-Learning Toolkit allows the University to develop, refine and enhance the institutional approach to quality with a particular focus on the whole lifespan of the (re)development of programmes, making use of Open Educational Resources where applicable. The toolkit will particularly assist as the institution moves forward to increase and enhance its distance learning provision and review and develop its curricula.
1) Institutional Context
Since 2007, UN has been working on improving processes for course design and delivery using a method based on the Carpe Diem model (Originally developed by The University of Leicester (Armellini et al, 2008 and 2009)). Over time this process has been changed and refined and is now termed CAIeRO (Creating Aligned and Interactive educational Resource Opportunities).
The CAIeRO process is an opportunity for the course team, Learning Technologists, Librarians, Students and other stakeholders (e.g. academic developer/facilitator(s) who are not part of the course team) to come together over a focused period of time to reflect on current or future courses and rebuild these in a way which is pedagogically focused and makes use of technology where relevant – and where it would enhance the delivery.
‘…….the use of the technology itself is increasingly not a distinguishing factor for organisations, but rather the quality of that use and the way it advances the goals of a change resilient organisation become essential to success.’
(Marshall, 2010)
The style of the events held under the CAIeRO banner have subtly changed over time to incorporate new practices and developments. For example, recent JISC/HEA funding during 2010 has allowed the University to explore the development of Open Educational Resources under the TIGER project (www.northampton.ac.uk/tiger). This has introduced the elements of Designing for Openness to the CAIeRO events so that culture of both using and sharing material is ingrained at the earliest opportunity.
We are also discussing the nature of course development and design with the Director of Learning and Teaching and Head of Quality and Curriculum Services to look at the nature of the validation process and the way in which programmes are delivered within the University.
2) Focus, Scope and Timeline
A team with the following staff will review the toolkit during March and its applicability to the CAIeRO process:
- Director of Learning and Teaching
- Head of Quality and Curriculum Services
- Deputy Director of Academic Services (Information Services)
- Principal Lecturer Learning and Teaching (Health)
- Head of Learning Technology
Whilst the institution has interest in all the stages and the detailed questions which are provided within the toolkit, it is clear that we currently place more focus on some areas than others. We will provide full feedback on the use of the toolkit and would hope to be involved in future revisions.
Two CAIeRO events will be held during March/ April / May informed by the outcomes of the above review and appropriate modifications. Staff involved in the CAIeRO processes will be surveyed about their experiences with particular focus on the value added through the use of the e-learning toolkit.
The feedback will be collated by 31st May, reported on, case study developed and then presented at the e-learning quality conference on 14th June.
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