Staff, Student, and PGR Researchers Move From Collaborate to Teams for Online Interviews

Staff, student, and PGR researchers conducting online interviews and focus groups are now able to use Teams, rather than Collaborate, for this purpose. However, researchers currently using Collaborate do not need to make the switch immediately as they will still have access to their Collaborate rooms until 31 December 2024.

This change was approved by the University’s Research Ethics Committee on 13 June 2024, and additional information from REC is provided below.

“From June 2024, ethical approval can be given for online interviews to be conducted, recorded, and transcribed/translated in MS Teams. Use of MS Teams is only allowed when used in the way specified in the UON LLS guide on Recording Online Interviews [see link below]. Using this procedure, staff, students, and PGRs can set up and record online research interviews and focus groups in compliance with the UK GDPR and Data Protection Act (2018) and with University policy. This guidance only concerns the making of video and/or audio recordings in Teams of online interviews and focus groups where the recording is needed temporarily in order to create an anonymised transcript, after which the recordings will be permanently deleted. This guidance does not apply to recordings which are intended for permanent or long-term storage.

From July 2024, ethical approval will no longer be given for conduct of online interviews in Blackboard Collaborate. Researchers with existing ethical approval to conduct interviews in Blackboard Collaborate can continue to use that platform until 31 December 2024, after which it will be necessary to transfer to MS Teams. Researchers with existing ethical approval for research in Blackboard Collaborate can transfer to use of MS Teams immediately:

• UON staff with ethical approval for interviews in Blackboard Collaborate should notify the ethics committee which gave approval. Requests to transfer to use of MS Teams will be reviewed immediately as a Chair’s Action.
• PGRs with ethical approval for interviews in Blackboard Collaborate should notify the Research Ethics Committee via the ‘significant amendment’ button in the approved ethics application in Gateway. Requests to transfer to use of MS Teams will be reviewed immediately as a Chair’s Action.
• UON colleagues responsible for undergraduate and Master’s research should update dissertation/project guidance to enable use of MS Teams, as per the UON LLS guide on Recording Online Interviews [see link below] for 2024/25 onwards.”

More information

Setting up and Recording Online Interviews: A guide for researchers