To all NILE users, we are aware that there is an issue with the timer function in Blackboard Tests in NILE where a limited number of students are experiencing premature submission prior to end of the test: Blackboard are aware and are working on a fix.
In the interim, where possible tutors are advised not to set the timer when setting up tests and where this is unavoidable, students are advised to use Google Chrome to minimise this occurrence.
If students are still experiencing this problem, please get in touch with your tutor in the first instance. Tutors can refer to firstname.lastname@example.org. We apologise for any inconvenience this may cause, but please be reassured that we are working on a solution with Blackboard.
For anyone who doesn’t know, Blackboard is the software which powers NILE. We produce lots of our own Help guides and support materials and keep them under the NILE Help tab, but Blackboard also produce a lot of support which staff will find helpful. Right now, there is a YouTube playlist full of useful videos which you might want to take a look at. Some of the videos will be of more interest than others but there’s fifty-five of them so there’s sure to be some worth a peek at.
If you want a suggestion then I’d point you towards the bottom of the list to Student Preview, which is a new feature on NILE. In fact, while you’re down there you could also look at how to upload Test questions to NILE using an Excel spreadsheet as it’ll make the process of setting up a Test on NILE much easier.
Have a look and get in touch with the team if you need any support from a real person.
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